Sunday, October 15, 2017

The Health Club Industry



Health Clubs Industry Perceptual Map
The Health Clubs Industry is highly segmented and was estimated to be roughly $27.2 billion in size for 2016.[1]  The barriers to entry are minimal and growth has been attained primarily through consolidation and franchising.[2] [3]  While there are some key players in this industry, it mainly comprises of local and boutique fitness centers. 
The following perceptual map focuses on six of the largest multi-purpose gyms which include the following: LA Fitness ($1.98 Billion); Life Time Fitness ($1.48 Billion); 24 Hour Fitness ($ 1.42 Billion) Equinox Holdings ($1 Billion); Planet Fitness ($378 Million).[4]  The profile range of these companies range from low-cost (Planet Fitness) to midmarket (LA Fitness, 24 Hour Fitness) to luxury (Equinox, Life Time Fitness).  Health Clubs that are considered low-cost do not offer much beyond strength training and cardio equipment, while the luxury health clubs offer spas, cafes and juice bars, amongst other amenities. 


In order to compare pricing, I looked at the first-year annual average of fees for the basic single membership package offered by the following health clubs.[5]  In regards to quality, I took the average of five factors on a 1-5 scale from a recent survey conducted by J.D. Power.[6]  I then multiplied those numbers by two, because I like ten-point scales better.   Their market share is based on their revenue portion of the $27.6 billion industry total. 







Analysis
              The perceptual map indicates that there is a correlation between membership fees relative to the quality of amenities offered.  The outlier appears to be Planet Fitness though, as they have been able to match quality with low price.  This would probably explain why the company has expanded exponentially relative to the rest of the industry.  Of it’s 1300 franchise gyms, more than half have opened in the past four years.[7] 
The map also seems to indicate that there are three primary areas of growth.  First, with the recent exponential growth of Planet Fitness, the franchise model, low-cost model seems to be a major industry disrupter. Second, LA fitness and 24 Hour Fitness appear to be growing through consolidation as both are backed by private equity. [8] [9]    While LA Fitness offers the lowest quality of amenities, they are still the largest player due to consolidation.  This also likely explains why the quality of their equipment and facility is low due to the fact that much of their equipment would be older or depreciated in value.  Third, luxury clubs are growing as well as they appeal to the consumer segment seeking exclusivity and the best quality.   




[1] https://www.statista.com/statistics/236120/us-fitness-center-revenue/
[3] https://www.entrepreneur.com/article/299678
[4] http://www.clubindustry.com/awards-rankings/club-industrys-top-100-health-clubs-2017
[5] https://www.gymmembershipfees.com/
[6] http://www.jdpower.com/ratings/study/Fitness-Centers-Study/2293ENG
[8] http://www.sepfunds.com/Partner-Companies/la-fitness.html
[9] https://www.bizjournals.com/sanfrancisco/news/2014/05/30/24-hour-fitness-sold-to-private-equity-pension.html

Sunday, September 10, 2017

Car Brand Popularity

David Geiger
Managerial Marketing
Individual HW #1
Google Trends and Analytics for Digital Marketing

            For this assignment, I used Google Trends to compare five luxury car brands.  It will focus on the popularity of the car brands used as Google search terms rather than revenue or profit.  While our group, Team 7, has not officially picked a topic or industry, we have discussed the possibility of working with a car dealership.  Therefore, I thought it would be interesting to explore the popularity of the three major European luxury car brands – Audi, BMW, Mercedes-Benz, and two of the major Asian luxury car brands – Lexus and Infiniti. 

The beginning search I conducted consisted of using the five automobile brand names as previously stated as the search terms, the location selected was worldwide and the time frame was for the past 30 days.   As shown in the graph below, BMW was clearly the most popular over the past month with an average score of 94.  Mercedes-Benz and Audi fought closely for second and third with scores of 70 and 62 respectively.  Lexus and Infiniti were a far distant 4th and 5th place with scores of 16 and 6 respectively.

For a more comprehensive analysis of the popularity of the search terms over time, I looked at three different timeframes.  The first is the popularity of the terms over the past twelve months.  The second is the popularity of the terms over the past five years.  The third is the popularity of the terms since Google started to track the data. 

            For the past twelve months, the popularity of the search terms for the five car companies are as follows: BMW (93 avg.), Mercedes-Benz (68 avg.), Audi (62 avg.), Lexus (15 avg.), Infiniti (9 avg.).  Of the five car brands, only the European companies had unusual spikes in popularity.  BMW had a popularity of 100 from October 9th – 15th, due to a product recall on their R nineT bikes.[1]  Mercedes-Benz rose to 74 popularity from October 23rd – 29th due to a rally being held by the National Association for the Advancement of Colored People (NAACP) at the Mercedes-Benz Stadium, home of the Atlanta Falcons.[2]  Finally, Audi had a their popularity spike to 71 between July 30th and August 5th due to the company posting July sales increases as their new A5 Sportback and Q7 lead consumer demand.[3]


            The next graph shows the popularity of the search terms over a five-year period.  The popularity of the brands was listed in the following order: BMW (90 avg.), Mercedes-Benz (63 avg.), Audi (59 avg.), Lexus (14 avg.) and Infiniti (9 avg.).  Very similarly, the five-year average resembles the average over the past twelve months.  The three luxury European automobile companies were significantly more popular than their Asian automobile company counterparts again.  Of the three European companies, BMW still had a sizeable lead over Mercedes-Benz and Audi.  For the Asian companies, Lexus was more popular than Infiniti once again.  

            The final graph below demonstrates the popularity of the search terms since Google stated tracking this data.  In January 2004, the beginning of the data collection, the popularity of the brands was as follows:  BMW (93 avg.), Mercedes-Benz (65 avg.), Audi (46 avg.), Lexus (13 avg.), Infiniti (6 avg.).    While BMW, Mercedes-Benz, Lexus, and Infiniti have all stayed relatively the same since 2004, Audi has climbed the highest in the rankings from an average score of 46 in January 2004 to 62 in September 2017.   BMW may still have a commanding lead in popularity, Audi’s popularity has grown to challenge Mercedes-Benz for second place instead of being a distant third in popularity.  


In my opinion, enhancing brand reputation is very difficult as evidenced by the fact that four out of the five car brands have remained relatively the same.  However, the European brands have an advantage over the Asian luxury brands simply because of the length of time the European brands have been in business compared to their Asian counterparts.  BMW was established 101 years ago,[1] Mercedes-Benz 91 years ago,[2] and Audi 107 years ago.[3]  Lexus and Infiniti were both established 28 years ago in 1989.[4][5]  The three European car brands have had many more decades to establish themselves as the staple luxury car brands.

While it appears that Audi should have the largest advantage of all the car brands due to being around the longest, the company has undergone a series of transformations due to merging with other car brands and marketing conventional cars to non-luxury audiences for decades.[6]  They were branded as Auto Union AG by 1932 and did not re-brand themselves as Audi AG until 1985.[7] 

While Audi lost ground to their European counterparts, they have impressively come roaring back in the past two decades to close the gap in the luxury brand market.  They re-established and differentiated themselves as a premium luxury brand using eight and twelve cylinder engines.[8]  Audi also leveraged their technological advancements including the development of direct-injection diesels, the use of aluminum bodies and the introduction of hybrid vehicles.[9]  It appears that there is no magical answer to why they are surging in the luxury car market other than building their brand over time through enhanced technologies, top performance and clever marketing.

[1] https://ultimatemotorcycling.com/2017/08/29/bmw-recalls-2014-2017-r-nine-t-models-swingarm-defect/
[2] http://www.eurweb.com/2017/08/naacp-calls-for-nfl-boycott-if-colin-kaepernick-remains-unsigned/#
[3] https://media.audiusa.com/en-us/releases/176

[4] https://en.wikipedia.org/wiki/BMW
[5] https://en.wikipedia.org/wiki/Mercedes-Benz
[6] https://www.autocar.co.uk/car-news/industry/history-audi-picture-special
[7] https://en.wikipedia.org/wiki/Lexus
[8] https://en.wikipedia.org/wiki/Infiniti
[9] https://www.autocar.co.uk/car-news/industry/history-audi-picture-special
[10] Id.
[11] Id.
[12] Id.